Quantifying Cooperation: Collaborative Digital Reference Service in the Large Academic Library

Reference Library Service in the Digital Environment

The reference library plays a valuable role in a print environment for at least two purposes: direct ready reference, the seeking or verification of basic facts; and finding contextual aspects of a person, place, event, period, or other topic. For the first task, one needs an appropriate single source; for the second, a well-selected range of different reference resources, such as dictionaries,...

Service Perspectives for the Digital Library: Remote Reference Services

THISARTICLE WILL EXPLORE THE ROLE OF THE LIBRARIAN arid of the service perspective in the digital library environment. The focus of the article will be limited to the topic of librarian/user collaboration where the librarian and user are not co-located. The role of the librarian will be explored as outlined in the literature on digital libraries, some studies will be examined that attempt to pu...

reference/ technical services cooperation in library instruction

0

The ERCIM Technical Reference Digital Library

Transforming the Academic Library Organization for Service in a Budget Constrained, Digital World

This article describes in some detail an academic library organization in a continual process of adaptation to a changing external environment. Confronting and dealing with two significant environmental realities – constrained funding and the digital information revolution – the library has realized that to remain true to its core mission of identifying, preserving and making available the key ...